Terms of Use

By creating an account or otherwise using the App, you confirm that you have read, understood and agree to these Terms. These Terms apply to the App only; our marketing website (enquicken.com.au) is governed by its own separate terms.

Enquicken Connect is a structured journaling and wellbeing practice tool. You respond to short prompts in your own words and build a private journal over time.

The App is currently offered as an early access ("alpha") release. Features, content, design and availability may change, be suspended, or be withdrawn at any time, with or without notice.

Enquicken Connect is an educational wellbeing tool, not a medical service. By using the App you acknowledge that:

• we do not provide medical, psychological, diagnostic or treatment advice, and the App is not a substitute for professional care;
• use of the App does not create a doctor–patient, clinician–client or any other professional relationship; and
• if you are experiencing a medical emergency or mental health crisis, you should call 000 (in Australia) or your local emergency services immediately.

The App is intended for adults. By using it, you represent and warrant that you are at least 18 years of age, have the legal capacity to enter into these Terms, and that the information you provide to us is accurate. You are responsible for maintaining the security of the email account used to sign in.

You retain ownership of the words you write in the App ("Your Content"). You grant us a limited licence to host, store, process, display and back up Your Content solely to operate and provide the App to you.

You are solely responsible for Your Content. You must not store or submit content that is unlawful, infringes the rights of others, or that you do not have the right to record. You may export or permanently delete Your Content from within the App at any time, subject to short-term backups described in our Privacy Policy.

During early access, the App is provided on an "as is" and "as available" basis and may contain bugs, errors, incomplete features or interruptions. You should not rely on the App as the sole record of any information that is important to you, and you are responsible for keeping your own backups (export is available within the App).

If you opt in, we may contact you by email to ask about your experience. Participation in feedback is voluntary. We welcome bug reports and suggestions via Settings → Send feedback or by replying to our emails.

The App is currently provided free of charge during early access. We may introduce paid features in the future. If we do, we will make any applicable charges clear before they apply to you.

You agree not to:

• use the App for any unlawful, harmful or fraudulent purpose;
• attempt to gain unauthorised access to the App, other users’ data, or our systems;
• use automated means (such as scraping or crawling) to access the App; or
• interfere with, disrupt, or place undue load on the integrity or performance of the App.

All content and materials provided by us — including the App, its prompt formats and library, software, text, graphics, branding and design — are owned by us or our licensors and are protected by Australian and international intellectual property laws.

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App for your own personal journaling. You may export Your Content for personal use. You may not reproduce, distribute, sell, modify, reverse-engineer, or commercially exploit the App or our prompt library.

To the maximum extent permitted by law, the App and all content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, uninterrupted or error-free operation, or availability.

You use the App, and make any wellbeing or other decisions informed by your use of it, at your own risk and on your own responsibility. We do not warrant that the App will meet your requirements or that any defects will be corrected.

To the maximum extent permitted by law, we (including our directors, officers, employees and contractors) will not be liable for any indirect, incidental, special, consequential or punitive loss or damage, or for any loss of data, profits, goodwill or anticipated savings, arising out of or in connection with your use of (or inability to use) the App — including, without limitation, any loss of Your Content where you have not maintained your own backups.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to the App is limited to AUD $100, or the total amount you have paid us for the App in the 12 months before the claim arose, whichever is greater. As the App is free during early access, that amount will typically be nil.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded or limited. Where our liability cannot be excluded but may be limited, our liability is limited, at our option and to the extent permitted by law, to re-supplying the relevant service or paying the cost of having it re-supplied.

To the maximum extent permitted by law, you agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, costs and expenses (including reasonable legal costs) arising out of or in connection with your breach of these Terms, your misuse of the App, or your violation of any law or the rights of any third party.

The App relies on third-party service providers (for example, for hosting, storage and email) and may contain links to third-party websites. We are not responsible for the availability, content, or privacy and security practices of third parties. Your use of third-party services may be governed by their own terms and policies.

We may suspend or terminate your access to the App at our discretion, including for conduct we reasonably believe breaches these Terms or is harmful to other users, us or third parties. Where practicable we will provide reasonable notice. You may stop using the App and delete your account at any time.

We may update these Terms from time to time. The date of the most recent revision will appear at the top of this page ("Last updated"). Your continued use of the App after any change constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the Australian Capital Territory, Australia. You submit to the non-exclusive jurisdiction of the courts of that territory. If you access the App from outside Australia, you do so on your own initiative and are responsible for compliance with local laws.

If you have any questions about these Terms, please contact us using the details below.